Business Subscriber Agreement

This agreement governs a business subscriber’s access to Quick Quote Gen, including quote intake, communications, scheduling, payments, reporting, and available AI-assisted features. You are responsible for authorized account access, accurate account information, safeguarding credentials, and activity performed through your account.

Paid plans are billed monthly or annually as selected and renew for the same period until cancelled through Billing. Charges already incurred are non-refundable except where required by law or a written offer states otherwise. We do not automatically charge usage overages today. Included usage allowances may pause or limit new metered activity when exhausted. Current plan details shown at purchase control unless a signed order form says otherwise.

You must use the service lawfully and may not abuse, disrupt, reverse engineer, or use it to transmit unlawful, deceptive, infringing, or malicious material. You are responsible for obtaining and documenting required customer consent, honoring opt-outs, complying with messaging and telemarketing laws, and making lawful use of phone, SMS, email, and uploaded content.

You control your services, pricing rules, service areas, business information, customer communications, and whether to act on recommendations. You are responsible for reviewing configurations and final customer commitments.

AI assistance, estimates, summaries, and recommendations may be incomplete, delayed, or incorrect. They are decision support, not professional advice. You remain responsible for final prices, service scope, scheduling, customer communications, and business decisions. Quick Quote Gen does not autonomously change your prices without an explicit product control or owner action.

As between the parties, subscriber and its customers retain their applicable rights in customer and business content. You grant Cranes Agency limited rights to host, transmit, analyze, and otherwise process that data to provide, secure, support, and improve the service consistent with the Privacy Policy and Data Processing Addendum. You represent that you have authority to provide the data and instructions you submit.

We use reasonable administrative, technical, and organizational safeguards appropriate to the service. No system, transmission, or storage method is completely secure, and we do not guarantee absolute security. You must promptly report suspected unauthorized account use.

The service may be changed, interrupted, or unavailable from time to time. No uptime or support service-level agreement applies unless stated in a separate signed writing. We may make reasonable changes needed for security, law, provider requirements, or product operation.

The service relies on third-party infrastructure and processors for functions such as hosting, AI processing, telephony and messaging, email, payments, and monitoring. Their availability and separate terms may affect features. You are responsible for third-party accounts you choose to connect.

Fees exclude applicable taxes unless stated otherwise. You are responsible for taxes arising from your subscription, other than taxes on our net income. We may collect taxes when legally required.

You may cancel through Billing. Either party may terminate for material breach, unlawful use, security risk, or as otherwise allowed by law. After termination, access may end. Export available data before termination. Operational/customer data may be deleted through available controls or after a reasonable service period, subject to backups and legal, security, tax, accounting, fraud-prevention, and dispute obligations.

To the extent permitted by law, the service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any guarantee of leads, revenue, conversion, savings, or business outcomes.

To the extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenues, data, or goodwill. Cranes Agency’s aggregate liability arising from the service will not exceed fees paid by subscriber for the service during the twelve months before the event giving rise to the claim. These limits do not apply where prohibited by law.

You will defend and indemnify Cranes Agency against third-party claims arising from your customer services, unlawful messaging, submitted content, configuration, or material breach of this agreement, except to the extent caused by our own breach or misconduct.

California law governs this agreement without regard to conflict-of-law rules, except where applicable law requires otherwise. A signed order form or negotiated written agreement controls over this public agreement if they conflict. The DPA controls for personal-data processing terms.

Contact info@cranesagency.com with agreement or support questions.